Appointment Terms & Conditions

1. Initial Consultation

The initial consultation will be agreed between the dietitian and the client and you will receive an e-mail confirming this. The assessment will be undertaken and a treatment plan agreed. The need for further treatment will be communicated and agreed. A written report will be generated and shared with any parties needed (e.g. GP or consultant) with your prior consent.

2. Review Appointments

Review appointments will be agreed in advance and confirmed via e-mail. If you book a block of sessions, these can be taken over any reasonable time period as agreed between the dietitian and the client. Future sessions will be booked at the end of the session. A report or action points (as appropriate) will be generated and sent to the client and any other parties as required and with prior consent from the client.

3. Cancellation

We require 48 hours notice for cancellations. Cancellations within 48 hours of the appointment will be charged at 100% of the cost of the appointment. 

4. Fees

• Fees are visible on the website under the appointment booking section.

• Pre-payment is required for online bookings. 

• By booking the appointment you are in agreement with the fee.

5. Data Protection

All client details, case notes and correspondence will be stored securely and treated confidentially according to General Data Protection Regulations and the Data Protection Act 1988.

Information is stored in accordance with HCPC standards. 

6. Electronic Communication

E-mail is the preferred method of communication but is never fully secure. With your consent we will send all communication via the e-mail address you provide us with.